West Auckland flooding: miniature ponies rescued

Many West Auckland residents are currently facing the double-whammy of dealing with an Alert Level 4 lockdown and homes that were badly damaged by yesterday's floods. So how do people go about making an insurance claim at level 4? We asked Insurance Council chief executive Tim Grafton for some advice. Meanwhile, stories of survival and community spirit are continuing to emerge after the West Auckland floods. In one case, three ponies were brought into a family's home to escape the rising water. One of them had been submerged to its eyeballs before being pulled to safety. Our producer Matthew Theunissen got the story from rescuer Alice Hayward, who's a veterinary nurse from Rodney Animal Rescue.