Best of First Up for Tuesday 4 August

On the pod today: Air New Zealand customers say the company's lack of compassion over granting refunds is putting them off the airline; one renter's take on the new tenancy laws to be urgently pushed through parliament this week; a kiwi business making wool-based face masks reports a surge in demand from Australia and as Auckland Airport gets ready for a travel bubble, Rarotonga tourism operators say they urgently need overseas visitors to survive.