A disabled woman was told she could not have any home help for two weeks over the Christmas break because her assigned days fell on public holidays.
This was despite her Healthcare New Zealand carer still providing daily personal care and some home help to her husband, funded under a different contract.
Wairoa resident Careen Busing says carers and their clients are paying for a system that is broken, and she wants to see change.
Anusha Bradley reports.
