State house tenants who terrorise their neighbours can now be moved on faster after Kāinga Ora changed its complaints process.
The state landlord came under scrutiny last year over its 'sustaining tenancies' policy that's seen no evictions in the last three years.
It was designed to safeguard stable housing but has become something of a 'no eviction' loophole for the worst behaved.
Now the Minister responsible has stepped in to make changes.
Political reporter Anneke Smith has the story.