17 Jun 2022

Retailers rolling out AI to stop shoplifting

From Morning Report, 8:20 am on 17 June 2022

Three major retailers Australian retailers including Kmart and Bunnings have deployed artificial intelligence-based facial recognition technology in their stores to monitor customers to prevent shoplifting.

Similar tech is being rolled out in New Zealand in casinos, airports, and retailers, leading to some privacy concerns among experts.

Artificial Intelligence Forum of New Zealand chief executive Madeline Newman spoke to Corin Dann.