Some people who have lost their jobs are being crippled by unexpected and exorbitant fees charged by their employment advocates.
These advocates use no-win, no-fee contracts, failing to state up front what they do charge for a successful outcome - and there's no requirement for them to do so.
There are reports of advocates charging 40 percent of a client's settlement - and setting debt collectors on to them to pay up.
Amy Williams has the story.