25 Oct 2022

Auckland train network faces fresh disruptions, faults stop trains leaving Britomart

2:11 pm on 25 October 2022

First published on NZ Herald

A train sits waiting to depart at Britomart

Western line services from Britomart and the Onehunga line remain suspended. Photo: RNZ / Cole Eastham-Farrelly

Auckland train lines are being affected by a second major disruption today after a track and a train fault halted sections of the network.

The latest update from Auckland Transport said Western line services from Britomart and the Onehunga line remained suspended.

"Southern Line services in both directions will use Platform 4 at Newmarket.

"Services from Britomart to Papakura are still able to travel as normal via Newmarket."

Auckland Transport earlier warned passengers to expect delays to the Western, Southern and Onehunga lines, due to a track fault at Newmarket and a train fault at Penrose.

Services were held up and unable to pass through Newmarket.

No Western line services were able to leave Britomart.

A regular public transport user spoke to the Herald this morning about the frustrations due to the delay in remedying issues to the city's Western train line service.

Ranui resident Diogo Fernandes said his usual train commute from Ranui to Britomart was now via New Lynn train station causing him to run late to work for the past week.

"Majority of train lines have been delayed for half an hour to 45 minutes. When you look at the Auckland Transport's website it shows subsidence issue.

"It was said to be fixed over the long weekend and I was optimistic it would be fixed.

"However, this morning again the travel was interrupted with another issue."

Fernandes said repeated issues and lack of clear answers from the agency was making it harder for passengers to plan their travel.

"It is making huge delays, many people are waiting on train stations. The worst thing is we have limited information being given to us so we can't plan properly.

"I just want Auckland Transport to tell us truthfully what is the issue. And when it would be fixed because many people rely on public transport."

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