111 call confusion not limited to Te Araroa event

In an era when your mobile phone can tell Facebook or Uber where you are with astounding accuracy, call 111 in an emergency and the operator may well be confused about your location. That's what happened in the small East Cape settlement of Te Araroa with two 111 calls to police last year, when callers were trying to get help both before and after a gang leader was shot dead.