Saying goodbye to Hello Fresh is proving difficult for some customers who say unsubscribing is almost impossible, and in some cases the charges keep coming even if the meal boxes don't.
In the past year, the Commerce Commission has been contacted by more than 100 Hello Fresh customers, with queries mainly about subscriptions but also pricing, quality and refunds.
It's still investigating whether the meal box company has breached the Fair Trading Act, which would carry penalities up to $6,000.
Checkpoint spoke to some former customers about their long goodbyes to the subscription service.
