Growing concerns of wait times at Rotorua ED after death

"Preventable and predictable," are the words of a Rotorua Doctor who said the pressures on the hospital's emergency department were relayed to management - but nothing was done. Now staffing shortages at the hospital have been brought into sharp focus after a woman who had been waiting in the ED for three hours, collapsed and died last month. Rotorua residents said long wait times are common at the ED - but it is becoming a growing concern, as Natalie Akoorie reports.