ASB launches a new scam busting tool to verify phone calls

One of the big banks has launched a new scam busting tool that verifies in real time, if the person on the phone to is from from the bank. A study last year by the Global Anti-Scam Alliance found half of New Zealanders had experienced a rise in scam encounters over a 12 month period and more than 40% received were by phone. ASB's General Manager Fraud and Scams Brodie McDonald spoke to Lisa Owen.