18 May 2023

Debt Managers boss written code of conduct for collectors

From First Up, 5:25 am on 18 May 2023

Back home as things get tougher economically - there's one profession that's probably not going to be short of work - debt collecting.

Mark Francis is the general manager of Debt managers - he's been debt collecting all his life. And at 57 he's decided it's time to improve the social licence of his industry - Mark's penned a draft code of conduct to promote debt-collecting with a conscience.

He spoke with Nathan Rarere.