First Union organiser Stephen Parry and Consumer New Zealand's chief executive Sue Chetwin discuss the probe into New Zealand banks' behaviour. In talking about the experience of banking staff, Mr Parry says: "The biggest fear is that if you fail to meet your targets over a certain period of time you may be managed out of the job." Ms Chetwin says: "Our survey found customers are getting offers of products particularly around insurance, which aren't necessary... Is the bank taking their circumstances into account or will they make more money from the customer?"