HDC complainant accuses watchdog of bias, incompetence

A man whose mother was neglected in a Cambridge resthome is accusing the Health and Disability Commissioner of bias and wants the Health Minister to urgently intervene. Robert Love won a Disputes Tribunal hearing over his mother's care in 2017, with the Tribunal ruling there was a systemic failure to provide a reasonable level of care. But he says the Health and Disability Commissioner, who is close to finalising an investigation on the same issues, is missing key evidence and is biased towards the rest home giant. Emma Hatton reports.