Everybody in the city that day has a story to tell and for many, the memories remain fresh, ten years on.
Senior firefighter Terry Gyde, who was given a Bravery Award for helping to pull 16 people from the rubble of the CTV building, eight dead and eight still alive.
He made a point of keeping in touch with one of the survivors, Norika Masutani who was a similar age to his daughter.
He told Conan Young that at one stage they were considering amputating her foot after it became wedged under a beam.
