Delays, cancellations, widespread understaffing, frequent overtime and pay disuptes - the list of woes within the bus transport sector are many.
None have been more in the spotlight of late, than the long-running stoush between Wellington bus drivers and their employer NZ Bus.
The Tramways Union has now struck a new deal with the company, after negotiations broke down last month.
The Greater Wellington Regional Council helped the two groups reach an agreement, with drivers due to vote on 23 June.
Its chair Daran Ponter says it's a great result, but now it's time to look to the future - he wants buses and infrastructure returned to public ownership, and says the current Public Transport Operating Model doesn't work.
The Government is reviewing that model and the Transport Minister Michael Wood is open minded to this idea. Should bus operations be returned to public hands?
Transport commentator and the editor of the Greater Auckland blog Matt Lowrie spoke to Corin Dann.