Plenty of Kiwis are still being taken in by online scams.
Financial Services Complaints, a free financial service, says consumers need to be as vigilant as ever when it comes to fraud, following what it says has been a noticeable increase in complaints around financial scams over the past year.
The service also warns that reversing dubious transactions after the fact doesn't always work, either.
Financial Services Complaints chief executive Susan Taylor spoke to Māni Dunlop.
