A Wellington woman is speaking out about her shock at the state of the hospital's emergency department when she was there earlier this month.
She says a nurse handed her the Health Minister's contacts so she could tell him what she'd seen.
The woman took her teenage daughter to the ED with pneumonia and says she saw people taking up every available space.
Many of them vulnerable and facing long waits.
The woman has asked not to be identified to protect her daughter's privacy.
She spoke to Corin Dann.
In a written response, the Health Minister Andrew Little says he's not aware of any queries that have come into his office via cards handed out at the ED.
He says he is updated daily on patient demand and is discussing the pressures on the system with health officials weekly.
He says the government has funded more health roles to help with staffing shortages.
