The world of ticket touting and dodgy reselling practices are to be the focus of a new joint investigation with Consumer NZ and its counterparts in Australia and the UK. In one recent case, an Auckland woman paid $1000 for VIP tickets to see Adele but later found she'd been sold stall seats worth $100. Customers are also routinely reporting being stung by steep fees. Consumer NZ chief executive Sue Chetwin is calling for feedback via their online survey.