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Otago University researchers are warning that a computer-based risk prediction model to profile and target ACC clients may be compromising the agency's ability to make fair and humane decisions about the treatment of New Zealanders in need. ACC says the system, known as the "survival analysis model" has been used for three years and was designed to process claims more efficiently. Alistair Knott is from the University of Otago's Artificial Intelligence and Law in New Zealand Project. He wants ACC to provide a public account of how it uses its predictive tool to make sure it isn't 'passing the buck' to a machine.
