IT upgrades across the country's District Health Boards are in the works, with the Health Minister David Clark saying fixing "ageing and fragmented" is a priority.
Complaints to the Health and Disability Commissioner have risen by 13 per cent in each of the last two years - many of them about system failures. The HDC recently heavily criticised the Wairarapa DHB for its "weak" IT system, which resulted in a delay of eight months for a CT scan report to be sighted, by which time the patient had advanced cancer.
Commissioner Anthony Hill talks to Kathryn about what he's seen and the impact on patients.