Artificial Intelligence is increasingly being used by employers and recruiters as a way to increase efficiencies and to find suitable workers.
Chat bot interviews are already used by a number of larger employers in New Zealand including Woolworths, Kmart, Bunnings and Spark.
Proponents say they give jobseekers a fair go, and simply take the answers provided in this initial automated interview to provide the real-person hiring team with a cheat sheet.
Whereas traditional recruiters are less certain and worry important aspects of recruitment, such as identifying soft skills and whether a person will be a good fit for the workplace, is being missed by doing interviews in this way.
Kathryn speaks to Kellie Hamlett, director at Talent ID and Barb Hyman the founder of chat bot Sapia.ai.
Photo: 123rf
