12 Oct 2024

Auckland Chinese restaurant offers to cook BYO fish to survive cost-of-living crisis

7:10 pm on 12 October 2024

By Lincoln Tan of NZ Herald

Queenie Chia, from Zhu Kitchen on Dominion Road, allows customers to bring their own fish and crayfish to be cooked.

Queenie Chia, from Zhu Kitchen on Dominion Road, allows customers to bring their own fish and crayfish to be cooked. Photo: NZME / Sylvie Whinray

  • Auckland Restaurant Zhu Kitchen is offering to cook customers' own raw fish for a fee of $30.
  • It's a bid to encourage budget-conscious customers to continue eating out despite the high cost of living.
  • The Ministry for Primary Industries warns businesses need to manage risks carefully with food control plans.

An Auckland restaurant is inviting cash-strapped customers to bring their own raw fish to be cooked into dinner dishes for a fee of $30.

Owners of Zhu Kitchen on Dominion Road told the Herald business has been "extremely slow" lately, and it was a way for them to compete for budget-conscious customers in the face of reduced consumer spending.

In response, the Ministry for Primary Industries is reminding businesses selling higher-risk foods to have food control plans that set out steps to manage food safety - and check whether they needed to be registered.

Queenie Chia, who co-owns Zhu Kitchen, said their innovation began in August, when the restaurant collaborated with a fishing charter company to allow anglers to bring their catch to the restaurant to have it cooked.

"It worked out well, so we decided to allow [all] customers to bring in their own fish and crayfish," Chia said.

She said customers could get their fish steamed, or fried Chinese salt and pepper-style, for $30 instead of paying $78.80 for the same dish with a restaurant-supplied whole fish.

"We charge $50 per kg to cook a crayfish that customers brought in ... compared to the $220 per kg if they got the crayfish from us," she said.

Chef Kenny Zhu, co-owner of Zhu Kitchen on Dominion Road, prepares to cook a fish brought in by a customer.

Chef Kenny Zhu, co-owner of Zhu Kitchen on Dominion Road, prepares to cook a fish brought in by a customer. Photo: NZME / Sylvie Whinray

New Zealand Food Safety deputy director-general Vincent Arbuckle said food businesses doing this had to be registered with a food control plan to manage hazards involved in making their food.

"If it is something the business wants to do, they can cook someone's recreational catch ... and manage any hazards under the business's food control plan," Arbuckle said.

"The chef must make sure the supplied ingredients are only served to the relevant customer and their party, and don't get mixed up with regulated food sold to other customers."

Arbuckle said separate pots, pans and utensils must be used to avoid cross-contamination.

He said these precautions are important because it is illegal for businesses to sell home kill and recreational catch on to other customers.

The Restaurant Association says it has become common for businesses to innovate and adapt to economic pressures by offering affordable dining options.

Since August, several Asian restaurants including Zen-E Private Kitchen, Bento Express, and Duck Duck Goose started offering set meals for less than $10.

Previously, Lucky Grill Seafood Restaurant in Highland Park offered customers the option to bring their own ingredients - however, that business closed down last year.

The latest quarterly report by the Restaurant Association found sales revenue in Auckland for the second quarter dropped 0.7%, and 76% of those surveyed reported worse or significantly worse profitability compared to the same time last year.

Mental health and wellbeing were also under strain in the sector, with 54% of owners indicating a negative impact on their health compared with 42% in the previous quarter.

"Many restaurants have reinvented themselves to cater to budget-conscious diners who are prioritising quantity over luxury," said association chief executive Marisa Bidois.

Steve Armitage, Hospitality New Zealand chief executive, said Auckland is continually evolving as a global culinary hub and ethnic restaurants play an important role.

"The current economic climate has seen many of these establishments reinvent themselves, offering a wider range of dining experiences focusing on low-cost options and new innovations to encourage locals and visitors to dine out during the cost-of-living crisis," Armitage said.

"Although margins will be incredibly tight, retaining a loyal customer base in this environment is likely to pay off in the long run through repeat visitation, and may also attract new customers drawn to budget-friendly options."

* This story was first published by the New Zealand Herald.