The Auckland Council is claiming success in a new survey showing improved trust and satisfaction in what it does.
Auckland Mayor Phil Goff said it might take some time to achieve a big shift in perceptions. Photo: RNZ / 123rf
The latest annual Citizen Insights Monitor, which is based on 3000 interviews, showed slightly more Aucklanders giving it the thumbs up and fewer, the thumbs down.
Satisfaction on both measures has edged up to 20 percent. Trusting decision-making has gone up from 17 percent a year ago, and satisfaction with council performance is also up from 17 percent.
Dissatisfaction on both is down slightly to 28 percent on council performance, and 41 percent on trust in decision-making.
Photo: Auckland Council
Photo: Auckland Council
Prior to his election last year the mayor Phil Goff described an only slightly worse performance as a fail.
Mr Goff said of the latest result that it might take some time to achieve a big shift in perceptions.
"We won't get everything right, we won't get everything right immediately, but people are at last starting to see that council is moving in the right direction, and I think that's good news," he told RNZ.
"In each of the quarters the survey was done over, there was ongoing progress."
The council monitors public views every quarter, but only publishes the full results annually.
