23 Jan 2021

Satisfaction with Dunedin City Council consultation plummets

7:23 am on 23 January 2021

First published on Otago Daily Times

By Emma Perry

Nearly two-thirds of Dunedin residents think public consultation is lacking at the Dunedin City Council, the latest Dunedin Residents' Opinion Survey says.

Views towards the city from the lookout at the Centennial Memorial on Signal Hill Dunedin Otago South Island New Zealand

More parking, being more environmentally friendly and improving roading infrastructure were top priorities, in a survey of Dunedin residents. Photo: 123RF

Central city parking, traffic flows and a lack of council transparency were other issues raised in the latest survey of more than 1300 residents' views.

While overall satisfaction with the city increased from 52 percent to 54 percent, satisfaction about value for money decreased from 46 percent to 42 percent.

Parking satisfaction in the central city remained low at 20 percent, alongside satisfaction with roading infrastructure which fell from 35 percent to 30 percent.

Satisfaction about on-street parking was 23 percent, while 24 percent were happy with the flow of traffic at peak times.

More parking, being more environmentally friendly and improvement of roading infrastructure were described as top priorities.

Not enough public consultation was undertaken, residents said, evidenced by a 10-point drop from 48 percent to 38 percent.

Residents commented on the need for more consultation about key projects and improved transparency, noting the importance of listening to the public, a report to be discussed by the Dunedin City Council said.

Service and infrastructure received the highest overall satisfaction rating at 66 percent.

Performance of the mayor and councillors dropped from 43 percent to 40 percent.

Some solutions irreconcilable - Mayor

Aaron Hawkins

Mayor Aaron Hawkins Photo: Wikimedia Commons / Kimberley Collins

Mayor Aaron Hawkins said the survey provided a useful snapshot of how people were feeling and showed the council where to focus its attention.

It was encouraging to see a slight lift in satisfaction with council as an organisation, he said.

"The solutions to the two biggest issues, for example, a desire for greater climate action and providing more car parking, are irreconcilable, at least on the surface.

"Likewise, people want us to do more to up our game in some areas but also want us to reduce rates and debt ... managing these competing priorities is the job at hand when we sign off on our draft 10-year plan."

He encouraged people to share their views during the formal 10-year plan feedback process between March and May.

This story was first published in the Otago Daily Times

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