Southern Response
Southern Response apology strikes sour note
That's how those at the centre of issues with Southern Response have characterised the state insurer's public apology.
Southern Response's new boss, Casey Hurren, offered the public apology while… Audio
Lawyers welcome class action in Southern Response test case
A court decision that means thousand of home owners battling Southern Response will automatically be clumped together in a class action is being applauded by lawyers taking the test cast.
… Video, Audio
Southern Response had to apologise to Brownlee over false data
Checkpoint can reveal that Southern Response has had to apologise to Gerry Brownlee's office after having sent him false information at least once.
It came after a simple request from homeowner Jean… Video, Audio
Christchurch couple misled by Southern Response speak out
A couple who defeated the government's quake insurer in the High Court say its deceptive actions were nefarious and they want an apology and inquiry.
In 2012 Southern Response gave Karl and Alison… Video, Audio
Investigation into Southern Response too early to call - Woods
The former Minister for Southern Response Megan Woods says while it's too early to call for a criminal investigation into the state insurer, the issue of the double detailed repair analysis (DRA) and… Video, Audio
What is Southern Response costing taxpayers?
Southern Response could be costing taxpayers upwards of $300 million following a court judgement that found it acted in a misleading and deceptive way. So who is responsible for the costly actions of… Video, Audio
Quake-hit homeowners baffled as Southern Response bosses silent
Another day, another Southern Response no-show. And Christchurch homeowners are asking where the company's chief executive Anthony Honeybone and its board chairman Alister James are, and why neither… Video, Audio
Big law firm backs Southern Response class action
Major Australian law firm Maurice Blackburn has agreed to underwrite a class action law suit against Southern Response seeking redress for Canterbury earthquake claimants. Christchurch lawyer Grant… Audio
Southern Response settles over class action
An out of court settlement has been reached between Southern Response and 24 of its policy holders who were taking a class action against it.
Canterbury homeowners ‘systematically short-changed’ by insurer
Architect Bob Burnett is part of a class action group yet to resolve claims with Southern Response. The group argues the insurer, which was established to settle outstanding AMI claims, has… Video, Audio
Southern Response class action settled out of court
Over the next few months each of the 24 claimants will meet with retired High Court Judge Sir Graham Pankhurst, who'll settle their cases individually. Video, Audio
EQC in dark over total number of claims
Today EQC announced there were 949 more claims than anyone, including the Minister, has previously been told. That means there are now 3617 unresolved claims before EQC - a 35 percent increase on the… Video, Audio
Christchurch hunger strike over
A man on a hunger strike outside Southern Response's Christchurch headquarters says an agreement has been made and the hunger strike is over.
Hunger strike over quake claim prompts govt action
The minister for Greater Christchurch regeneration has asked for a third party to get involved in an earthquake claims dispute between Christchurch man Peter Glasson and Southern Response. Video
Minister wants third party to help solve hunger strike
Peter Glasson today began a hunger strike in front of Southern Response's Christchurch headquarters, after years of fighting with the government owned insurer to have his policy honoured. Video, Audio
Southern Response quake claimants close to settling
It is understood 26 Christchurch earthquake claimants who took class actiona against Southern Response are close to reaching an out of court settlement. Video, Audio
Quake claimant goes on hunger strike: 'We've had enough'
A Christchurch homeowner with an unresolved earthquake insurance claim says he will begin a hunger strike outside Southern Response's office in the city tomorrow morning. Video
Christchurch quake claimants to go on hunger strike
Peter and Anne Glasson plan to go on a hunger strike over their dispute with Southern Response. Peter tells John Campbell he's had enough, and will strike to whatever conclusion. Video, Audio
SSC appoints senior public servant to investigate spying allegations
The man a government agency allegedly spied on says it's good to see an investigation into questionable activities is under way.
State Services Commission investigates Southern Response
The State Services Commission has launched an investigation into insurer Southern Response hiring a security contractor. The company says it did so in response to threatening behaviour from customers… Video, Audio