5 Sep 2022

Retirement village sector signals change but critics sceptical

From Checkpoint, 5:47 pm on 5 September 2022

The retirement village sector is signaling it will change the way it operates after coming under pressure from residents and consumer groups.

A raft of voluntary reforms are being put to Retirement Village Association members, which account for ninety-five percent of the country's retirement villages.

It includes a review of unfair contract clauses. But consumers say self-regulation is not enough.

Lauren Crimp has the story.