It's taken more than a year of challenging ACC for Auckland paraplegic, Sally Wenley to get the organisation to reinstate her gym membership and agree that she should be entitled to ongoing rehabilitation.
Ms Wenley says her experience is representative of so many other people's dealings with ACC.
She is the Vice President of Spinal Support, providing peer support for people living with a spinal cord injury.
Also joining the conversation, anaethetist, Dr Rick Acland who specialises in pain management. He works for both the Auckland and Christchurch Spinal Rehabilitation Units.
Sally Wenley on boat Photo: Wenley family