If you've ever had a doctor who could do with brushing up their bedside manner - then you won't want to miss this interview with Dr Robin Youngson.
He is an anaesthetist by trade, but is also a leader in the compassionate healthcare movement. His research shows that patients who have an empathetic doctor have better healthcare outcomes than those who don't.
Robin Youngson is the author of the book Time to Care - How to Love Your Patients and Your Job and, as he tells Wallace Chapman, he's aiming to put the heart back into healthcare.