2 Oct 2024

PlayStation Network offline in global outage

2:18 pm on 2 October 2024
A member of the media tries out Sony's new PlayStation 5 console during the preview day for the annual Tokyo Game Show at Makuhari Messe in Chiba City, Chiba Prefecture on September 26, 2024.

Photo: AFP / RICHARD A. BROOKS

The online gaming service PlayStation Network is suffering a global outage.

All services have been impacted since 2.21pm, according to the PlayStation Network status page, including account management, gaming and social, PlayStation Video and PlayStation Store.

Users are not able to sign in or create an account for the PlayStation Network, launch games, apps or network features, get PlayStation Video content or buy products in the PlayStation Store.

PlayStation Network Outage.

Photo: Supplied

PlayStation Vita, PlayStation 3, PlayStation 4, PlayStation 5 and online platforms are affected.

By 8.27pm, there had been nearly 13,000 reports of Playstation Network outages across New Zealand, according to Downdetector, a site which monitors internet outages.

One PlayStation user RNZ spoke to said all game and store pages loaded blank and his console appeared unable to connect to the server.

The PlayStation Network said it was working to resolve the issue as soon as possible.

'Couldn't have come at a worse time for PlayStation'

RNZ tech commentator Tim Batt said the PlayStation Network outage "couldn't have come at a worse time for PlayStation".

PlayStation have received backlash over the announcement of the new PlayStation 5 Pro, Batt said.

It is a digital-only console, with no disc drive, and costs more than NZ$1350, he added.

"PlayStation have positioned themselves as totally dependent on their online services, and this shows how vulnerable that makes them."