Consumer Affairs
Who's holding out on pandemic refunds?
3 Jun 2020
A company many consider a national icon is refusing to refund hundreds of millions of dollars in customer cash. Why is Air New Zealand holding on to airfares for cancelled trips? Audio
Who's holding out on pandemic refunds?
3 Jun 2020
A company many consider a national icon is refusing to refund hundreds of millions of dollars in customer cash. Why is Air New Zealand holding on to airfares for cancelled trips?
AudioConsumer watchdog retires from duty
22 May 2019
Dr Mark Berry will stand down as chairman of the country's consumer and competition watchdog after 10 years at the helm. He joins Kathryn to talk about how the Commerce Commission has been using its… Audio
Ticket resellers investigated by Consumer NZ
20 Apr 2017
With some concert and sports tickets being resold for 20 times the original price, Consumer NZ is investigating a growing number of complaints. Audio