Emergency Services
38 people trapped in snowstorm overnight
38 people, including at least two children, have been trapped overnight in a snowstorm after driving in convoy on a remote off-road track in Central Otago. Police and emergency services have been… Video, Audio
Police say changes are being made to 111 call centres
John Campbell speaks with Superintendent David Trappitt is the Assistant Police Commissioner for Prevention and Road Policing who is in charge of 111 calls nationwide. Audio
111 call confusion not limited to Te Araroa event
In an era when your mobile phone can tell Facebook or Uber where you are with astounding accuracy, call 111 in an emergency and the operator may well be confused about your location. That's what… Audio
Struggle to communicate with the police highlighted
A 12 minute-long phone call to police on the night Cissy Chen went missing is highlighting the difficulty people, who don't speak English well, have when they dial 111. Audio
Pressure on fire brigades as volunteer numbers dwindle
Roy Breeze Waikato Fire Commander, Allan Grigg Principal Rural Fire Officer, Hurunui District Council and Paul McGill the Deputy National Commander for the Fire Service. Audio
Te Taura Whiri i te Reo Maori - Dr Wayne Ngata
A trial has been initiated in Gisborne to introduce the first bilingual, Maori-English, signage on emergency service vehicles. The make over of ambulances and fire engines was introduced by the Maori… Audio
Technical malfunction disrupts 111 TXT system
The 111 emergency text service has been restored following a thirteen hour outage yesterday. Audio
ED Doctors seeing surprising levels of drunk patients
More now on this week's survey of more than 100 emergency departments across New Zealand and Australia. Audio
How a rescue helicopter dropped a drunken sailor
A coroner has recommended Westpac rescue helicopters carry crotch straps after a drunken sailor fell from a harness 3 to 5 metres back into the sea. Audio
Crew of rescue chopper facing an urgent need for more staff
The crew of a South Island rescue helicopter faces an urgent need for more staff after a record-breaking number of callouts this winter. Audio
St John's Archivists
Everyone knows the Order of St John in New Zealand, which operates most of the country's ambulance services. But what do you know about its history? Audio
St John Ambulance responds to criticism of its new call assessment system
The ambulance service is a month into trialling a new system in Auckland - where if a call is designated as low priority by the emergency call taker, a paramedic or nurse calls back to give a fuller… Audio
Plans for NZ's first registered purpose-built marine ambulance
The Marlborough coastline could soon be serviced by the country's first registered and purpose-built marine ambulance. Audio
Insight Sunday 3rd April: Quake: Emergency Response
Philippa Tolley investigates the emergency response to the February quake Audio